Hong Kong
Working With Our Suppliers
Working With Our Suppliers
The core of our company is built on relationships. Our founder, Estée Lauder, cared deeply about cultivating and maintaining strong relationships with suppliers, what she often referred to as “friendships.” As a family company, that tradition — and many of those early relationships — continue to this day.
With our suppliers, we raise the bar and set the industry standard in prestige beauty.
We deeply value our relationships with our direct suppliers, including manufacturers of packaging components, suppliers of raw material ingredients and third-party manufacturers, and indirect suppliers, including transportation, energy, print, visual merchandising, counter construction and other service providers.
Our vast and diverse network of suppliers are an integral part of our global operations. These relationships with our suppliers help ensure that we can grow our business sustainably and profitably by jointly creating best-in-class luxury experiences for our consumers.
Roberto Canevari
Executive Vice President, Global Supply Chain
Working Together
A Message from Roberto Canevari on Supply Chain Collaboration
Executive Vice President, Global Supply Chain
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A Message from Roberto Canevari on Supply Chain Collaboration
For 75 years, The Estée Lauder Companies has been a leader in prestige beauty – crafting exceptional, high-quality beauty products for the world’s most discerning consumers. We could not have achieved this leadership position without the services and collaboration of thousands of direct and indirect suppliers, some of which have worked with us since the company’s early days.
Our founding principles include a dedication to quality, a passion for excellence and a deep respect for our diverse global consumers. We infuse creativity and innovation throughout our business. And we are committed to operating ethically and sustainably, with the highest business standards and in abidance with the laws that govern our operations around the world.
We aim to develop long-lasting, trusting and mutually beneficial relationships with suppliers who share our strong values and who demonstrate the same commitment to operating responsibly and ethically across all facets of business. We are also highly committed to continuously broadening our purchasing choices to stimulate economic development across varying demographics to support small and minority owned companies.
Quality. Innovation. Sustainability. Agility. Best total cost. These are the pillars that guide our joint success. A dedication to understanding our business and building resources to support our company’s fastest-growing opportunities across geography, category and channel is the agility we seek. These qualities define our view of a great partnership where our businesses can thrive together.
Pushing the boundaries on innovation and an exceptional level of quality are intrinsic to The Estée Lauder Companies. They are two of the reasons we lead in prestige beauty. But we can’t solely rely on our reputation. We need to continue strengthening our quality and fueling our innovation pipeline today and into the future.
Working together with you, our current and future suppliers, we will continue to raise the bar and set the industry standard.
Roberto Canevari
Executive Vice President
Global Supply Chain
Partners in Innovation
In a world of accelerating change, evolving consumer demands and constant interconnected communication, we need to work even more closely with our suppliers to innovate for the future.
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Partners in Innovation
Joint Value Creation Principles
Collaboration is crucial to our success. We have a long-standing history of creating innovation together with our suppliers. Our growth opportunities can be shared with suppliers who allocate the resources to deliver innovation, establish best-in-class agility and commit to superior execution. We want to inspire you to work with us, bringing your best ideas to The Estée Lauder Companies.
The opportunities for long-term joint value creation are exciting and plentiful. Our greatest innovations have come when our strategic suppliers work with us side by side, generating concepts that grow our businesses, creating mutual value and growth opportunities for both of our organizations.
Together, we focus on enhanced innovation, speed to market, agility, cost and overall operational excellence.
Our joint value creation innovation approach includes collaborating with partners early in the development process, allowing us to learn and grow together while co-creating best-in-class prestige beauty products, packaging and experiences.
Together we should be trying to see the invisible and think up the impossible.
Fabrizio Freda
President & CEO
The Excitement of Innovation
Our innovation pipeline is robust across our brands, channels and regions. We are focused on creating new “white space” products, and identifying opportunities to reach new and fast-growing consumer segments — from Gen Z to consumers in emerging markets. Our intent is to fuel our growth by expanding into new categories and markets, and creating new-to-the world concepts, technologies and packages — while continuing to drive loyalty from existing consumers through product innovation.
Recognizing Excellence
Our work would not be possible without the efforts of thousands of suppliers and partners, large and small, who share our commitment to excellence.
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Recognizing Excellence
We are the global house of prestige beauty, committed to delivering excellence to consumers around the world. Consumers trust our products to deliver superior beauty performance, safely and sustainably. We combine creativity, innovation and science with high-quality ingredients and exacting standards to create exceptional products.
Our work would not be possible without the efforts of thousands of suppliers and partners, large and small, who share our commitment to excellence. “We aim to develop long-lasting, trusting and mutually beneficial relationships with suppliers who share our strong values and who demonstrate the same commitment to operating responsibly and ethically,” says William P. Lauder, Executive Chairman.
